qe777's Privacy Policy
Your personal information is our top priority. This policy describes in detail how qe777 collects, uses, and protects your data.
Introduction to This Policy
Introduction & Scope
qe777 operates a reliable online gaming and betting platform for users in Bangladesh. This Privacy Policy (Privacy Policy) explains what kind of personal information we collect when you use our website, applications and related services, why we collect it, and how we manage it.
This policy applies to all qe777 services. By registering an account or completing a transaction on our platform, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
qe777 treats user privacy with the highest importance. We use SSL encryption and modern data protection methods to ensure the security of your information.
What Information Is Collected
Personally Identifiable Information
During account registration and management, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport details (for identity verification)
- Username and password (stored in encrypted form)
Financial & Transaction Information
For deposits and withdrawals, we process the following financial information:
- bKash, Nagad, or Rocket mobile banking number
- Bank account number and branch details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Financial information is stored with the highest level of security and is never sold or exchanged with any third party.
Technical & Usage Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser version and operating system
- Session data and cookies
- Page visits, clicks, and navigation patterns
- Gaming activity logs
Communication & Support Information
When you contact our support team via 24/7 live chat or email, records of those conversations may be stored. This is used to improve service quality and to provide you with better assistance in the future.
Our contact address: [email protected] — emails sent to this address also fall under this policy.
Purpose of Data Use
Why We Use Your Information
qe777 uses collected information only for the following legitimate purposes:
- Account management: To create and verify accounts, maintain login security, and manage account settings.
- Identity verification: To prevent fraud and ensure compliance with applicable legal requirements.
- Financial transactions: To process deposits and withdrawals and ensure transaction security.
- Customer service: To resolve your questions, complaints, and support requests.
- Service improvement: To enhance the functionality, usability, and security of the platform.
- Responsible gaming: To detect unusual gaming behaviour and help protect users.
- Marketing communications: To send relevant offers and updates with your consent — you can opt out at any time.
- Legal obligations: To comply with applicable laws and regulations.
We never use your information beyond the purposes listed above. Selling your data to third parties is entirely contrary to qe777's policy.
Sharing Information with Third Parties
When and with Whom Information May Be Shared
qe777 generally does not share your personal information with third parties. However, information may be shared in the following limited circumstances:
- Payment processors: Only the minimum necessary information is shared with the relevant financial service providers to complete transactions via bKash, Nagad, Rocket, or bank transfer.
- Technology partners: Technology service providers required to operate our platform work under strict confidentiality agreements.
- Legal requirements: Where disclosure is legally required to comply with a court order, government investigation, or legal obligation.
- Fraud prevention: With relevant authorities to investigate illegal activities such as account fraud or money laundering.
In any situation where information is shared, nothing beyond the minimum necessary is provided. User data is never sold or transferred to any advertiser or third-party marketer.
Cookies & Tracking Technologies
What Cookies Are and How They Are Used
Cookies are small text files stored in your browser. qe777 uses the following types of cookies:
- Essential cookies: Required for login sessions and security.
- Functional cookies: For language preferences and personalised experiences.
- Analytics cookies: To understand user behaviour and improve the platform.
Managing Cookies
You can block or delete cookies through your browser settings. Please note that disabling essential cookies may cause some services to not function correctly — such as the login and payment processes.
qe777 does not use third-party tracking pixels or cross-site tracking outside of your browsing session.
Data Security Measures
How We Keep Your Information Secure
qe777 applies industry-standard security technologies and practices to protect user data. Our security measures include:
- SSL/TLS encryption: All data sent to and from the website is protected with 256-bit SSL encryption, indicated by the padlock icon in your browser's address bar.
- Password hashing: User passwords are never stored in plain text — they are protected using modern cryptographic hashing methods.
- Access controls: Only authorised staff can access user data for specific purposes, and every access is logged.
- Server security: Databases and servers are protected by firewalls, intrusion detection systems, and regular security audits.
- Data backups: Data is regularly backed up to a secure location to prevent loss in the event of a technical failure.
No method on the internet is 100% secure, but we are committed to ensuring the highest level of protection. If a security breach occurs, we will notify affected users as quickly as possible.
Data Retention Period
How Long Your Information Is Kept
qe777 retains your information only for as long as necessary. General guidelines are as follows:
- Active account data: Retained for as long as the account remains active.
- Transaction records: Financial transaction data is retained for the applicable period required to meet legal obligations.
- Closed accounts: After an account is closed, some information may be retained for a defined period to meet legal obligations or resolve disputes.
- Backup data: Removing data from backup systems may take some additional time.
Once the required period has passed, your personal information is securely deleted or anonymised.
Your Data Rights
Rights You Have
As a qe777 user, you have the following rights over your personal information:
- Right of access: The right to request information about what data we hold about you.
- Right to rectification: The right to request correction of incomplete or inaccurate information.
- Right to erasure: The right to request deletion of your personal data in certain circumstances — subject to legal obligations.
- Right to object: The right to object to the processing of your data for specific purposes.
- Unsubscribe from marketing: The right to unsubscribe from marketing emails or messages at any time.
- Data portability: The right to request your data in a structured format.
To exercise these rights or for any questions, contact our support team. We will process your request as quickly as possible.
For any privacy-related requests or questions, contact us:
[email protected] — support is also available via 24/7 live chat.
Protection of Minors' Data
Privacy of Children and Minors
qe777 is intended for users aged 21 and over only. We do not knowingly collect personal information from minors.
Age is verified at the time of registration. If it is ever found that a minor has opened an account using false information, that account will be closed immediately and the associated data will be deleted.
If you believe a minor is using our platform, please notify us at [email protected].
Policy Changes & Updates
How This Policy May Change
qe777 may update this Privacy Policy from time to time. Reasons for changes may include: launching new services, technical changes, legal requirements, or user feedback.
For significant changes, we will:
- Update the date on this page.
- Notify registered users by email or via a notice on the platform.
- Your consent to the new policy will be obtained if necessary.
Continuing to use qe777 after any changes will be considered as your acceptance of the new policy. It is recommended that you visit this page regularly to stay up to date.
Questions & Contact
Privacy-Related Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. qe777's support team is ready to serve you 24 hours a day, 7 days a week.
Live Chat Support
24/7 instant assistance — in Bengali and English
Email Support
[email protected]
To learn more about our policies and services, visit the About Us page or find answers to common questions on the FAQ page.